This is one item that I couldn't wait to use. I haven't had a coffee warmer in several years. I had lost mine during the flood of 2011, so I never replaced it until now. This one is much better than the other one. It has two warmer settings, high and low. The warming plate is normal size but my cup bottom is smaller. My coffee would stay hotter if the base of my cup covered the plate. It still keeps the contents at a drinkable temperature. I wish that it had a longer electrical cord so that I would have been able to keep in on a different part of my desk. I especially like the color, a bronze, because it matches the decor of my office.
I received this product at a discount in exchange for my honest and unbiased review.